Oren333 Privacy Policy – Malaysian Player Data Protection

oren333 collect several categories of personal information from players. The following is a full list of the types of data we may collect:

Account Registration Data:

• Full name as shown on your official identification document
• Date of birth (for age verification – players must be 21 years of age or older)
• Active email address
• Malaysian mobile number
• The username chosen for your oren333 account

Identity Verification (KYC) Data:

• MyKad number or Malaysian passport number
• A copy of your identification document (photo or scan of MyKad/passport)
• Proof of address such as a utility bill or bank statement not more than three months old
• Selfie or facial photo for live identity verification when required

Financial & Transaction Data:

• Payment method details used – e-wallet account numbers, bank account numbers (excluding passwords or PINs)
• Deposit and withdrawal records including the date, time and amount in Malaysian Ringgit (RM)
• Betting and gameplay activity records

Technical & Usage Data:

• IP address used during login and gameplay
• Device information including device type, operating system and web browser
• In-platform activity logs including games played and session duration
• Cookie data and similar tracking technologies (see Section 8)

Communications Data:

• Records of correspondence and conversations with oren333 customer support
• Feedback and complaints submitted to oren333
• Your notification preferences and marketing communication settings

oren333 uses your personal data solely for the following purposes:

• Account Management: Creating and managing your oren333 account, processing your registration and verifying your identity through the KYC process as required by law
• Transaction Processing: Processing deposits and withdrawals through the Malaysian payment methods you use, such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX online banking
• Service Delivery: Giving you access to all games and services on the oren333 platform, including slots, baccarat, roulette, live table games and Sports Betting
• Customer Support: Handling enquiries, complaints and support requests submitted to the oren333 team
• Security & Fraud Prevention: Detecting and preventing fraud, money laundering and other suspicious activities that could compromise platform security
• Legal Compliance: To fulfil the legal obligations and licensing requirements imposed on oren333 by the relevant regulatory authorities
• Responsible Gambling: Monitoring playing habits to identify signs of problem gambling and providing appropriate support where needed
• Service Communications: Sending important notifications about your account, transactions, and platform changes that affect your experience
• Marketing (with consent): Sending you information about oren333 promotions, offers, and campaigns that may interest you — only where you have given consent to receive such communications

oren333 will not use your data for any purpose beyond those listed above without notifying you and, where required, obtaining your consent beforehand.

oren333 processes your personal data on the following lawful bases in accordance with Malaysia's PDPA and international data protection standards:

• Contract Performance: Processing necessary to deliver the oren333 platform services you have requested – including account management, deposit and withdrawal processing, and access to all games
• Legal Obligations: Processing required to comply with legal obligations binding on oren333 – including KYC requirements, financial transaction reporting and licensing compliance
• Legitimate Interest: Processing for fraud prevention, platform security and responsible gambling monitoring purposes – where the legitimate interests of oren333 and its players do not override your fundamental privacy rights
• Consent: For processing not covered by the three bases above — in particular marketing communications — oren333 will obtain your explicit consent beforehand. You may withdraw that consent at any time

oren333 will not sell, rent, or trade your personal data. However, in the course of operating the platform, we may share certain data with the following categories of third parties within strictly limited and controlled parameters:

• Payment Processors: Payment service providers that process your deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX will receive the information necessary to complete those transactions. All such processors are subject to strict confidentiality agreements and equivalent data security standards
• Game Providers: Game development companies such as Pragmatic Play, PG Soft and Habanero may receive the minimum technical data required to deliver their games to you – typically only an encrypted session identifier with no personally identifiable information
• Regulatory Body & Law Enforcement: oren333 is required to disclose certain information to licensing authorities, law enforcement agencies or courts if ordered to do so through lawful legal process. We do not disclose information beyond what is legally required
• Technical Service Providers: Companies that provide technical infrastructure such as server hosting, cybersecurity and analytics services may access data in the course of delivering their services. All such providers are bound by strict data processing agreements

In all of the above cases, oren333 ensuring that the receiving party has adequate security safeguards in place and uses the data solely for the stated purpose. Data sharing for any other purpose only takes place with your explicit consent.

oren333 continuously invest in security technologies and procedures to protect your personal data. The security measures we implement include:

• 256-bit SSL Encryption: All communications between your browser and oren333's servers are fully encrypted using the latest TLS protocol with 256-bit encryption — the same technology used by Malaysia's major banks such as Maybank and CIMB
• Stored Data Encryption: Sensitive data stored in oren333's database is encrypted using robust encryption algorithms. Passwords are stored via one-way hashing that cannot be reversed.
• Strict Access Controls: Only oren333 staff who require access to specific data in order to perform their duties are permitted to access it, based on the principle of least privilege
• 24/7 Security Monitoring: Our continuous monitoring system detects intrusion attempts, suspicious activity and other security threats at all times. Any incidents are responded to promptly by the oren333 security team
• Regular Security Audits: The oren333 platform undergoes regular independent security audits by certified third-party experts to identify and address any vulnerabilities.
• Two-Factor Authentication (2FA): oren333 offers two-factor authentication for player accounts as an additional layer of security on top of passwords

That said, no security system can guarantee 100% protection under all circumstances. You are also responsible for safeguarding your account login credentials oren333 yourself by not sharing your password and by using a strong, unique password.

oren333 retain your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws and regulations.

• Active Account Data: For as long as your account remains active on the oren333 platform and for a reasonable period after account closure, to allow for the resolution of any disputes or compliance requirements that may arise
• Financial Transaction Records: A minimum of seven (7) years from the date of transaction, in line with Malaysia's financial reporting requirements and anti-money laundering compliance obligations
• KYC (Identity Verification) Data: A minimum of five (5) years after the business relationship ends, or longer if required by applicable law
• Platform Activity Log: Up to two (2) years from the date of activity, for security and dispute resolution purposes
• Support Communication Records: Up to three (3) years from the date of last communication
• Marketing Data (with consent): Until you withdraw consent to receive marketing communications

Once the retention period has expired, oren333 will securely delete or anonymise your data so that it can no longer be linked to your identity. This process is carried out automatically in accordance with the established data retention schedule.

As a player oren333 and data subjects under Malaysia's PDPA, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. oren333 will provide this information within 30 days of receiving your request
• Right to Rectification: If the data we hold is inaccurate or out of date, you have the right to request a correction. For data you can update yourself — such as your phone number or email address — you may do so directly through your oren333 account settings
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal obligations to retain certain records – for example, financial transaction records required for regulatory compliance
• Right to Withdraw Consent: For processing based on your consent — in particular marketing communications — you may withdraw that consent at any time. Such withdrawal does not affect the validity of any processing carried out prior to the withdrawal
• Right to Object: You have the right to object to the processing of your data for certain purposes, including direct marketing
• Right to Data Portability: Where applicable, you have the right to receive your data in a machine-readable format

To exercise any of the rights above, please contact the privacy team oren333 by emailing support@oren333.best with the subject line "Privacy Rights Request" and clearly stating the type of request you are making. We will verify your identity before processing the request and will respond within 30 days.

Platform oren333 uses cookies and similar tracking technologies to deliver a better user experience and to analyse platform usage. The following are the types of cookies we use:

• Essential Cookies (Required): These cookies are essential for the core functionality of the oren333 platform — including keeping you logged in, processing transactions securely, and remembering your language preference. They cannot be disabled as they are necessary for the platform to operate.
• Performance Cookies: Helping us understand how players use the oren333 platform – which pages are visited most, how long play sessions last, and where players encounter issues. This data is used to continuously improve the platform
• Functional Cookies: Remembering your preferences and personal settings on the oren333 platform so you do not need to reconfigure them each time you log in
• Fraud Prevention Cookies: Helping oren333's security systems identify suspicious patterns and protect your account from unauthorised access

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the platform oren333 significantly. Third-party cookies unrelated to platform operations are not used by oren333.

The handling of financial data is among the most critical aspects of the Privacy Policy oren333. We take additional security measures to protect your financial information.

Payment methods supported by oren333 including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking via Maybank2u and CIMB Clicks. All transactions are in Malaysian Ringgit (RM) only.

It is important to understand that oren333 does not store sensitive payment information directly on our servers:

• E-wallet transactions such as Touch 'n Go and GrabPay are processed directly by the respective e-wallet providers using security tokens that do not expose full account details to oren333
• FPX online banking transactions are processed through a payment gateway approved by Bank Negara Malaysia – oren333 only receives confirmation of whether a payment was successful or not, and does not receive your banking login credentials
• The transaction records we retain include the date, time, amount in RM and payment method used – without any sensitive account credential information

For any questions or concerns regarding financial transactions on your account oren333 you, contact our support team immediately via live chat. Never share your banking or e-wallet login credentials with anyone claiming to be an oren333 representative.

In the course of operating the platform, your personal data may be transferred to, or processed in, countries outside Malaysia. This may occur when using technical service providers or infrastructure operating from various locations.

When such a data transfer takes place, oren333 ensure that:

• The recipient country or organisation maintains an adequate level of data protection, or
• Appropriate data transfer agreements have been put in place requiring the recipient to protect your data to a standard equivalent to Malaysia's PDPA, or
• The transfer is necessary for the performance of a contract or to comply with a legal obligation

oren333 will not transfer Malaysian players' personal data to parties that do not provide adequate privacy protections. If you would like to know more about the safeguards in place for specific international data transfers, please contact us at support@oren333.best.

Platform oren333 is exclusively available to individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

When a new account registration is carried out, oren333 requires date of birth verification to confirm that players meet the minimum age requirement. Additional age verification through KYC documents is conducted during the identity verification process.

If oren333 finds that personal data has been collected from an individual under the age of 21, we will take immediate steps to:

• Closing the relevant account immediately
• Delete all data collected from that individual
• Refunding any deposits made without deduction if it is established that the account holder was underage and no fraud was involved

If you become aware that someone under the age of 21 has used or attempted to use the platform oren333, please notify us immediately at support@oren333.best. We take the protection of young individuals very seriously.

For any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by oren333, you may reach us through the following channels:

• Privacy Email: support@oren333.best – use the subject line "Privacy Enquiry" or "Data Rights Request" to route your message directly to the relevant team
• Live Chat: Available within the oren333 platform, 24 hours a day, 7 days a week – for general privacy enquiries requiring an immediate response
• Response Time: We are committed to responding to all privacy enquiries within 30 working days of receipt.

When submitting a privacy rights request, please include: your full name and account number oren333, registered email address, and a clear description of your request. We may need to verify your identity before processing certain types of requests in order to protect the security of your data.

If you are not satisfied with the response oren333 regarding your privacy complaint, you have the right to lodge a complaint with the relevant data protection authority in Malaysia, namely the Department of Personal Data Protection under the Ministry of Communications Malaysia.